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  • FAQs- ReCODE and PreCODE Frequently Asked Questions
  • How to: Stop Auto Billing for your PreCODE Subscription
  • Can I contact my practitioner through the ReCODE app?
  • Will deleting a task from the ReCODE app affect my ReCODE Report?
  • How can I change my account password on the ReCODE app?
  • Is there a group chat feature on this app? I would like to connect with others on the program.
  • How do I log out of the app?
  • I am having difficulty using the app, who can I contact to help me walk through my issues?
  • Can I access my ReCODE Report results through the mobile app?
  • Where can I read the latest ReCODE Guides for nutrition, sleep, and all other resources to support the ReCODE, PreCODE, and the Bredesen Protocol on the mobile app?
  • I missed this month’s Town Hall can I watch it through the app?
  • Can I complete my cognitive assessments on the phone? I received a notification that I have not completed them.
  • Can I locate a new member of my care team or practitioner with the app?
  • I have been advised that I should retake my blood work and request an updated ReCODE report every six months. Can I request this through my iPhone?
  • Can my doctor or practitioner or coach on my care team see what I have done via the ReCODE app?
  • Why am I not able to delete some tasks?
  • Can I keep track of my supplements on this app?
  • Why do you ask how I feel when I first log in? My mood may change later in the day, can I change my answer?
  • How do I change the time I am reminded of a task or when a task is scheduled in the ReCODE app?
  • How do I remove a task?
  • How do I add or edit a task category?
  • I accidentally marked a task as completed, but I didn’t mean to. How do I undo a task?
  • How do I mark one of my tasks as completed?
  • Is my personal and medical information secure?
  • I stepped away from my phone for a while, why did it log me out and ask me to sign back in?
  • How do I log in? Do I need a separate mobile account?
  • I have a Fitbit can I use the ReCODE app with that?
  • I have a limited data plan will the ReCODE app increase my data usage?
  • Can I use my Apple Watch with the app?
  • Do I have to pay for the app?
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